International Shipping Rules

EVERYTHING YOU NEED TOKNOW ABOUT INTERNATIONALSHIPPING RULES

Frequently Asked Questions

How to work with a personal account?
Video tutorial coming soon…
Is my payment information safe with Shipping Station?
Yes. Your personal information is fully compliant with Payment Card Industry Data Security Standards (PCI DSS). You will also find the answer to this question in the User Agreement between our company and our Customer during registration.
Why do you need to have an address in the US?
Most US stores do not ship to foreign countries, so you can use our US address. Your purchases are delivered to the warehouse, where the package will be formed and sent to you
How to calculate the cost of shipping a parcel to my address?
You need to know the weight and dimensions of the product. You can estimate the shipping cost of your parcel using this calculator on our website. The heavier the package, the less you pay per kg.
Does the size of the box matter when you calculate the cost of shipping?
Yes, like all carriers, we use the larger of the two to calculate the cost of shipping – dimensional weight or regular physical weight. This is the formula all transporters and courier services use for dimensional weight in kg per package = Length x Height x Width in cm / 5000. Shipping Station will remove overly large boxes which add unnecessary cost to international shipments and repack Customer’s goods, adding packaging material for the product’s safe delivery if needed. No size reduction shall occur at the expense of removing insulation and safety materials placed within the package and required to safely transport the product.
How can I find out where my parcel is now?
You can always check the status of your parcel in your personal account, in the "Order History" section. Just click on the "Check Status" button under your order number. You will see the current location of your parcel and the estimated arrival date.
Mode of work on holidays
Shipping Station is closed for Holidays: • New Year’s Day • Memorial Day • Independence Day • Labor Day • Thanksgiving Day • Christmas Day
Warehouse support

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SHIPPING RESTRICTIONS AND PROHIBITED ITEMS

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Shipping Restrictions and Prohibited Items

Safety of Transport

No more than 9 kg of food is allowed

Certain goods may be transported only under prescribed conditions and compliance with applicable laws of the destination country and the country of origin. Certain goods are prohibited from transportation by air.

Military and law enforcement equipment

It is the shipper´s/recipient responsibility to comply with current government regulations or laws applicable in each country. Shipments are subject to inspection and possible delay by customs or representatives of other government authorities.

Pet food. Ready-to-eat food products made from meat, fish, crustaceans, or mollusks. Enclosures that may pose a threat to human life and health, as well as cause damage to or destruction of other postal items. Counterfeit goods. These are goods that contain an imitation or copy of the badge or logo of another brand. Contraband or illegal substances. Lottery tickets; Lock picking devices. National currency (except numismatic coins and their collections), foreign currency. Rough diamonds and precious metals. Items of cultural or historical value. Live or dead animals or insects. Human remains. Coral. Brazilian rosewood. Skin of snakes, alligators, crocodiles, stingrays and other reptiles or amphibians. Natural fur, fur products. Animal skins and articles made of them. Sturgeon or beluga caviar. Radioactive elements or products. Toxic substances, mercury, acids, poisonous, corrosive substances. Self-balancing boards (hoverboards). Pressurized containers. Oxidizer. Fire extinguishers. Firearms, pistols and accessories, including replicas. Strikeball and paintball guns, bullets, projectiles and parts. Ammunition, magazines and bayonets. All types of wood, not stripped of bark, and without thermal and chemical treatment. Biological agents (microorganisms, viruses, biological toxins, particles, or other infectious substances of natural or genetically modified origin that may cause infection, allergy, toxicity, or otherwise create a danger to humans, animals, or plants). Alcoholic beverages, narcotics, psychotropic substances.

Body armor, helmets, or personal protection; articles with Kevlar or ballistic ratings; Military/tactical/police shields; Government, police or military uniforms, IDs and Badges (real or replica); Military training equipment; Military and/or dual-use flight helmets and flight jumpsuits; Thermal imaging, InfraRed or other night vision devices.

Basic list

List of prohibited goods for all countries:

Defense articles controlled under the US Munitions List as defined under the International Traffic in Arms Regulations

Rifle scopes, laser pointing & aiming devices for firearms; Self-propelled vehicles.

Items containing animal products controlled under the Endangered Species Act, Marine Mammal Protection Act, or requiring a permit under CITES. Any unidentifiable material, substance or chemical. Tobacco products (including E-cigarettes and vaping products). Medications.

Products posing a danger during international transportation may be confiscated from international shipments at the border crossing stage or at exchange transit facilities. Customs authorities have the right to confiscate items prohibited by law for international postal dispatch or those sent in violation of customs legislation in accordance with the established legislative procedures.

Agricultural products, including certain seeds, live or dead plants, unfinished or untreated wood & soil

Full List of goods restricted for export

Please, follow the link for detail information:

Commerce Control List (CCL)

A key in determining whether an export license is needed from the Department of Commerce is knowing whether the item you intend to export has a specific Export Control Classification Number (ECCN). The ECCN is an alpha-numeric code, e.g., 3A001, that describes the item and indicates licensing requirements. All ECCNs are listed here:

To learn more about dangerous goods

The Shipper is legally responsible for compliance and safe transportation of Lithium Batteries. Lithium Batteries are classified as Dangerous Goods

Commonly Transported Explosives

Ammunition/cartridges, Fireworks/pyrotechnics, Flares, Explosive charges (blasting, demolition etc), Detonating cord, Air bag inflators, Igniters.

Commonly Transported Gases

Aerosols, Compressed air, Hydrocarbon gas-powered devices, Fire extinguishers, Gas cartridges, Fertilizer ammoniating solution, Insecticide gases, Refrigerant gases, Lighters.

Commonly Transported Flammable Liquids

Acetone / acetone oils, Adhesives, Paints / lacquers / varnishes, Alcohols, Perfumery products, Gasoline / Petrol, Diesel fuel, Aviation fuel, Liquid biofuels

Commonly Transported Toxic Substances

Medical/Biomedical waste, Clinical waste, biological cultures / samples / specimens, medical cultures / samples / specimens, Tear gas substances, Motor fuel anti-knock mixture, Dyes, Carbamate pesticides, Alkaloids, Allyls, Acids

What is allowed

Package with equipment containing less than 2 batteries or 4 cells are accepted for transport without the lithium battery mark. A package containing a notebook computer may have 1 lithium-ion battery and 2 small lithium metal coin cells installed.

What is not allowed

Defective, damaged, or recalled lithium batteries are not permitted on aircraft under any circumstances. Defective or damaged Lithium Battery, enclosed within a laptop, mobile phone or other device, must be removed Any radioactive, flammable, explosive, corrosive, toxic, oxidizing, infectious materials are considered dangerous. Electronic equipment, perfumes and even food flavoring may be classified as Dangerous Goods. The Material Safety Data Sheet or Safety Data Sheet from the manufacturer provides information to identify the content classification.

Prohibited Recipients

Fraud Prevention

The List of sanctioned countries

The List of sanctions Shipping Station does not serve individuals and organizations that are directly or indirectly involved in the financing, commission or support of terrorist activities, in the development or production of nuclear, chemical, biological weapons, in missile technology programs, as specified in the US Export Control Regulations (15 CFR Part 744). Shipping Station also does not serve individuals or entities on:

If you suspect any fraudulent activity, which involves delivery with Shipping Station, please inform us immediately. You can report fraud using the following methods of communication:

Call our customer service line at +1 (561) 900 8055 and provide recipient’s full name and full address (including suite number) together with explanation of why you believe the activity is fraudulent;

Email us written assistance request at info@shipping-station.com, that includes recipient’s full name and full address (including suite number), together with an explanation of why you believe the activity is fraudulent.

Our fraud prevention specialist will get in touch with you, and you will be informed about the status of your report via your preferred method of communication.

Contacts

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COMMUNICATION & SUPPORT
FLORIDA HUBS ADDRESSES
MAIN HUB (POMPANO BEACH)Main Hub

2050 N Andrews Ave, STE 102, Pompano Beach, FL 33069

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BRANCH OFFICE (DEERFIELD BEACH)Branch

1847 W Hillsboro Boulevard, Deerfield Beach, FL 33442

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International shipping rules